You do not trust any of your staff to talk to clients because you do not know how they will respond to client requests for additional work. This scenario involves accountability and reliability, which either build or destroy trust. What would you do in this situation?
Archive for 2016
I heard a popular morning show’s DJs asking the question Why are you up so early. To my shock and amazement I heard a caller tell them she was up early because she had to terminate two people before 7 am.
2015 was a terrible year. But there were significant lessons learned about the ethics of insurance companies and my own physical limitations after suffering a retina detachment.