You do not trust any of your staff to talk to clients because you do not know how they will respond to client requests for additional work. This scenario involves accountability and reliability, which either build or destroy trust. What would you do in this situation?
I heard a popular morning show’s DJs asking the question Why are you up so early. To my shock and amazement I heard a caller tell them she was up early because she had to terminate two people before 7 am.
Happy New Year everyone! I hope you had a joyful holiday season and 2014 is getting off to a great start for you! It’s going to be a fantastic year – can you feel it? I was reading a book the other day (gasp, actually having time to read a book??) and came across this question: Which matters more: intention or action? It stopped me in my tracks, and I had to stop reading to ponder this question for a while. The main character in the book was dealing with a crisis where he and the people around him were fighting for their lives. These folks were tricked into doing something they knew was wrong, but they were tricked by →
I was just interviewed last night on a radio show called I am U Radio. The topic was the Energy of Ethics. I was a little nervous, not having done much with radio, tv or broadcasting very recently. But the hosts, Dagny and Beth, started off the conversation by sharing some of their thoughts and experiences with ethics and ethical behavior. They could have been delivering my workshop – they were saying a lot of the same words I use in my own workshops and lunch-and-learns. As I listened I thought to myself – well this is going to be easy!! And I was right. It was just like having a conversation with old friends on a topic near and →